How It Works

From first enquiry to settling into your new home — here's the whole process, step by step.

No call centres, no guesswork — just a clear process from first enquiry to settling into your new home.

1. You Get in Touch

Call, WhatsApp or fill in a quick form — tell us roughly what you need and where you're moving.

2. Free Home Visit

A senior consultant visits your property in person — every room, every awkward staircase — before a penny is quoted.

3. Your Written Quote

A clear, itemised quote based on what your consultant actually saw — the price you're quoted is the price you pay.

4. Booking & Planning

Confirm your date and your consultant plans the details — packing needs, access, timings — and briefs the crew.

5. Packing (If You'd Like It)

Full or part packing with quality materials, as much or as little as you want handed over to us.

6. Moving Day

A uniformed crew who already know the plan — because your consultant briefed them — load, transport and place items in the rooms you specify.

7. Aftercare

Furniture reassembled, protection covers removed, and we're still at the end of the phone if anything needs following up.

Book Your Free Home Visit

Herts Office: 01992 639 228  |  Essex Office: 01279 425 799

Got a question about the process?

Our FAQ page covers the questions we're asked most.

Read the FAQs →

Wondering about cost?

See what actually affects the price of your move, before your home visit.

Read more →